Terms of Service
The short version. Arazim Reports is a tool for writing and filing reports. It does not make professional decisions. Your subscription renews every month until you cancel. After your first 12 months the price changes from the introductory price ($10 per month) to the regular price ($19 per month). You can cancel at any time in your account settings.
1. Who we are
Arazim Reports is provided by M.S Arazim Eng Ltd., a company registered in Israel (company no. 516081387), with its address at Shalva 519, Shalva 7959300, Israel ("Arazim", "we", "us"). You can reach us at moshe@arazim-eng.co.il.
These terms are an agreement between you and Arazim. If you use the service for a company or firm, you agree to these terms for that organization and confirm that you are allowed to do so.
2. The service
Arazim Reports lets you record site notes and photos, prepare reports, export them as PDF files and keep them in an archive. Some features use artificial intelligence to suggest wording.
We may add, change or remove features. If a change materially reduces what your plan includes, we will tell you before it takes effect.
3. Your account
- You must be at least 18 years old.
- Keep your sign-in details secure. You are responsible for activity in your account.
- Each user needs a separate seat. Do not share one sign-in between several people.
- The information you give us must be accurate.
4. Subscription, introductory price and automatic renewal
Your subscription renews automatically. You are charged every month, in advance, until you cancel.
The introductory price is temporary. It applies to your plan for the first 12 monthly billing periods after you subscribe. From the 13th period, your plan renews at the regular price shown on the pricing page when you subscribed. That is $10 per month for 12 months and then $19 per month. During the introductory price, your organization can create up to 80 new reports per billing period; at the regular price there is no report limit.
You can move to the regular price early. During the introductory price, the account owner can switch to the regular price of $19 per month with unlimited reports at any time. The report limit is lifted when the switch is confirmed, and the regular price is charged from your next billing date. The app shows the amounts before you confirm. After switching, you cannot return to the introductory price.
We remind you first. We send an email at least 14 days before the price changes. It states the new price, the date of the change and how to cancel.
- The introductory period is given once and has one end date for your organization. Adding users, or cancelling and subscribing again, does not restart it.
- The plan includes one user. Added users are charged $12 each per month from the first day, during the introductory price and after it.
- If we change the regular price of your plan, we will email you at least 30 days before the change applies to you.
- Sales tax or similar taxes may be added where they apply.
5. How to cancel
You can cancel at any time in your account settings, in one step. You do not need to call or write to us. You can also cancel by emailing moshe@arazim-eng.co.il.
When you cancel, your subscription stops at the end of the billing period you have already paid for. You are not charged again. After that date you can sign in and download your reports for 90 days.
6. Refunds
Our Refund Policy is part of these terms.
7. Payments
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides customer service for orders and handles returns. Paddle's own terms apply to your purchase.
If a payment fails, we will tell you and try again. If payment is still not received, we may limit your account until it is paid. We do not delete your reports because a payment failed.
8. Monthly limits
The plan includes one user, and up to 80 new reports per billing period during the introductory price, as shown on the pricing page. At the regular price there is no report limit. When your organization reaches 80 reports in a billing period, new reports cannot be created until the next billing period starts, unless the account owner switches to the regular price as described in section 4; reports you already exported can still be opened, corrected and downloaded. The limit applies to your organization as a whole and resets at the start of each billing period. Unused amounts do not carry over. We do not charge for use above your limit unless you agree to the charge first.
9. Professional responsibility
The service is a documentation tool. It does not provide engineering, architectural, inspection or legal judgment.
You, or the licensed professional who signs the report, are solely responsible for the content of every report: the observations, measurements, conclusions, code references, and the decision to sign or seal it.
- Report templates are general starting points. They are not tailored to any jurisdiction. You are responsible for checking that a report meets the requirements of the project, the building department and the law that applies.
- You are responsible for holding any license, registration or certification needed for the work you report on, in the state where the project is located.
- Requirements for signing and sealing documents differ between states and agencies. You are responsible for signing and sealing in the way that is required.
10. AI features
- AI suggestions are drafts. They can be wrong, incomplete or out of date.
- You must read and approve AI-suggested text before it is used in a report.
- Do not rely on an AI suggestion for a measurement, a finding, a code reference or a conclusion.
11. Your content
You own the reports, photos, recordings and other content you put into the service. You give us permission to store, process and display that content only in order to provide the service to you.
You confirm that you have the right to upload the content, including photos of sites and of people.
12. Acceptable use
You agree not to:
- use the service for anything unlawful;
- try to access another customer's data;
- copy, resell or reverse engineer the service;
- interfere with the service or test its security without our written permission;
- use automated means to get around plan limits.
13. Availability and backups
We work to keep the service available and we back up customer data. We do not promise that the service will always be available or free of errors. At launch, the service needs an internet connection. Keep your own copies of reports that matter to you.
14. Disclaimer of warranties
The service is provided "as is" and "as available". To the fullest extent the law allows, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement.
15. Limitation of liability
To the fullest extent the law allows:
- we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost revenue or lost data;
- we are not liable for any claim that arises from the content of a report, or from reliance on a report by you or by anyone else;
- our total liability for all claims relating to the service is limited to the amount you paid us for the service in the 12 months before the event that gave rise to the claim.
Some states do not allow certain limits. In those states, these limits apply to the extent the law permits.
16. Indemnity
You agree to defend and indemnify Arazim against claims by third parties that arise from your reports, your content, your professional services, or your breach of these terms.
17. Ending the agreement
You can stop using the service at any time by cancelling. We may suspend or close an account that breaches these terms. If we close your account for a reason other than your breach, we will refund the unused part of the period you paid for.
18. Governing law
These terms are governed by the laws of the State of Israel. The courts of Jerusalem, Israel, have jurisdiction over disputes relating to these terms. If the law where you live gives you rights that cannot be waived by agreement, those rights are not affected.
19. Changes to these terms
We may update these terms. If a change is material, we will email you at least 30 days before it takes effect. If you do not agree, you can cancel before that date.
20. Contact
M.S Arazim Eng Ltd.
Shalva 519, Shalva 7959300, Israel
Email: moshe@arazim-eng.co.il