Privacy Policy

Effective date: October 5, 2026

1. Who we are

Arazim Reports is provided by M.S Arazim Eng Ltd., a company registered in Israel (company no. 516081387), with its address at Shalva 519, Shalva 7959300, Israel. Contact: moshe@arazim-eng.co.il.

2. Information we collect

Information you give us

• Account details: name, email address, firm name, phone number, license number and state.
• Letterhead details: logo, signature image and contact details that you choose to put on reports.
• Report content: text, photos, project names and addresses, and names of people you list in a report.
• Waitlist details: email address, and your name, role and state if you provide them.
• Messages: what you write to our support by email or WhatsApp, and your WhatsApp phone number and profile name if you write to us there.

Information collected automatically

• Technical data: IP address, browser and device type, and the date and time of requests.
• Usage data: which features are used and how many reports are created, so that we can apply plan limits and fix problems.

Information from others

• Google sign-in: if you sign in with Google, we receive your name, email address and profile picture. We do not receive your Google password and we do not access your Google files or email.
• Payments: Paddle tells us that a payment was made, the plan, the amount and the last four digits of the card. We do not receive or store your full card number.

3. How we use information

• To provide the service: create reports, store them and export them.
• To manage your subscription, apply plan limits and send billing notices, including the reminder before a price change.
• To answer your questions. On WhatsApp, an automated assistant answers first, using the information on our website; a person from our team takes over when needed.
• To measure our advertising, unless you turned advertising cookies off.
• To keep the service secure and to prevent abuse.
• To send product updates, if you agreed to receive them. You can unsubscribe in every email.

4. AI processing

Writing assistant. When you use the writing assistant, the text you submit is sent to Anthropic so that it can return a result. The writing assistant is optional.

WhatsApp support. When you write to our WhatsApp number, your message and the recent messages of the same conversation are sent automatically to Anthropic, so that an automated assistant can answer using the information on our website. If you prefer a person, write "human" and a member of our team will answer.

Dictation. Dictation in the app uses your browser's or device's built-in speech recognition (for example Google in Chrome, Apple in Safari). We do not receive or keep the audio.

We use AI providers whose terms do not allow them to train their models on this content.

5. Who we share information with

We do not sell personal information for money. Unless you turned advertising cookies off, Meta and Google receive information about your visit through the Meta Pixel and the Google Ads tag (see section 9); under some US state laws this may count as "sharing" for advertising, and you can opt out at any time. Otherwise we share information only with service providers that help us run the service:

We may also disclose information if the law requires it, or to protect our rights or the safety of others. If the business is sold or merged, information may be transferred to the new owner, who must honor this policy.

Reports are shared with other people only when you send or share them.

6. Where information is processed

Reports, photos and account data are stored in a data center in the United States. Our company and support team are located in Israel, and our staff may access information from Israel when needed to provide support. Our AI and email providers may process information in the United States or in other countries.

7. How long we keep information

• Reports and photos: for as long as your account is active, and for 90 days after your subscription ends, so that you can download them. You can delete a report at any time.
• Billing records: kept for as long as tax law requires.
• Waitlist details: until you unsubscribe or ask us to delete them.
• WhatsApp support messages: 12 months after the last message, or sooner if you ask us to delete them.
• Backups: deleted information may remain in backups for up to 35 days.

8. Your choices and rights

You can ask us to:

• give you a copy of your personal information;
• correct it;
• delete it;
• stop sending you marketing email.

Write to moshe@arazim-eng.co.il. We answer within 30 days. We will not treat you differently for making a request.

If your firm gave you access to the service, your firm controls the reports in its account. Ask your firm first.

9. Cookies and tracking

We use cookies and local storage that are needed for sign-in and for keeping your settings.

Advertising cookies. This website and the sign-in and sign-up screen of the app load the Meta Pixel and the Google Ads tag when the page opens. We do not ask first. They tell Meta and Google that you visited our pages or created an account, so that we can measure our ads and show them to people who may find them useful. Meta and Google may combine this with other information they hold about you under their own privacy policies. In the app they load only on the sign-in and sign-up screen, and the only thing they are told there is that an account was created; nothing about your reports or your work in the app is sent to them.

Turning them off / Do Not Sell or Share. Use the Your privacy choices link at the bottom of every page and choose "Turn off advertising cookies". Your choice is saved in this browser: the tags stop at once, the page reloads without them, and they do not load on later pages, including the sign-up screen. You can turn them on again in the same place. The choice applies to the browser and device you make it on. We also treat a Global Privacy Control (GPC) signal from your browser as a request to opt out: when your browser sends it, the tags do not load at all.

Do Not Track. We honor Global Privacy Control as described above. Our site does not otherwise change its behavior for a "Do Not Track" signal.

10. Text messages

If we offer text messages, we will send them only if you have opted in. We do not share mobile numbers or opt-in consent with third parties for their marketing. You can reply STOP to stop messages and HELP for help.

11. Security

Data is encrypted in transit. Each organization's data is separated from other organizations' data by access rules in the database. No system is perfectly secure. If a breach affects your information, we will notify you as the law requires.

12. Children

The service is for professionals. It is not directed to children under 16, and we do not knowingly collect their information.

13. Changes to this policy

If we change this policy, we will post the new version on this page and update the effective date. If the change is material, we will also email account holders before it takes effect.

14. Contact

M.S Arazim Eng Ltd.
Shalva 519, Shalva 7959300, Israel
Email: moshe@arazim-eng.co.il