Data Deletion
You can delete your account yourself, at any time, inside the app. No email is needed. If you prefer, you can still email moshe@arazim-eng.co.il from the email address of your account, or write "delete my data" to us on WhatsApp.
1. Delete your account in the app
Owners and admins: open My company → Account and support → Delete account. Team members: open Help → Delete account. The app explains what will be deleted, and you confirm by typing the word Delete. Sign-in is blocked at once and you are signed out on every device.
- Team member (or an owner or admin while the company has another admin): your account is deleted immediately. Reports you created belong to your company and stay with it.
- The only owner or admin of the company: the company is deleted too, with every project, report, photo, logo and signature, and the accounts of its team members. A paid subscription is canceled automatically, effective immediately, as part of the deletion; you will not be charged again. Everything is permanently deleted within 30 days of the request; until then it cannot be accessed.
2. Single reports
You can delete a single report at any time in the app.
3. Sign-in with Google
If you signed in with Google, deleting your account also removes the name and email address we received from Google. You can also remove Arazim Reports from your Google account permissions at any time.
4. WhatsApp and email conversations
If you contacted us on WhatsApp or by email, tell us in the same conversation that you want it deleted. We delete the messages we keep within 30 days.
5. What we may keep
We keep payment records that the law requires us to keep. Payments are handled by Paddle, our reseller and Merchant of Record, which keeps its own records under its privacy policy. Deleted information may remain in backups for up to 35 days.
More details are in our Privacy Policy.